Failures of CrowdStrike Quality Testing

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27 Jul 2024
50

Details emerge on how a bad CrowdStrike update was allowed to land on Windows systems and cause over 8 billion computers to fail.

I discuss their leadership and break down the preliminary Post Incident Review document to reveal the point of failure for their quality assurance infrastructure. I also give clear recommendations on how CrowdStrike must change to remedy this situation so it does not become a massive problem in the future!

Although CrowdStrike has a great leader, I am critical of the systemic failures that led up to the massive global outage and the preliminary plans that Crowdstrike published to address the problems. This is a major outage and I believe CrowdStrike needs to revisit their preliminary improvement plans to account for a flawed strategy that allows for dangerous code to make it to the endpoints - something that should never be allowed to happen.

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