Roles of HK

Duties and responsibilities The linen room supervisor is expected to
be responsible for the entire hotel's linen.
send dirty linen to the laundry after checking them piece by piece.
check laundered linen before giving it for ironing.
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put away linen neatly once it has been washed, ironed, and mended.
hand out linen to the various departments on presentation of vouchers signed by
the heads of the respective departments.
maintain a register of linen movements and check the linen regularly.
• look after the ironing and laundering of guests' clothes and the uniforms of the
hotel staff.
• supervise the work of the linen attendants and tailors.
• make suggestions relating to replacement purchases.
Uniform Room Supervisor
A uniform room supervisor reports to the assistant housekeeper. He/she is responsible
for the maintenance of hotel staff uniforms.
Duties and responsibilities The uniform room supervisor is expected to
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• be responsible for providing clean, serviceable uniforms to the staff of the hotel.
keep an inventory control of various uniforms in various stages of use-such as
when sorted ones are handed over, or which are being washed or dry-cleaned in
the laundry, or those on the person of the staff, or those in store for future issue.
• set the budget for the procurement of addicional material for staff uniforms.
Linen Room Attendant/Linen Room Maid
Linen room attendants report to the linen room supervisor.
Duties and responsibilities The linen room attendant is expected to
be responsible for sorting all the sheets, pillowcases, towels, table cloths, napkins,
and so on into separate stacks.
issue clean linen on a clean-for-soiled basis.
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place soiled linen in containers and send these to the laundry.
• examine and count each item when they are sent t the laundry and again on their
return.
• shelve laundered linen after verifying the number and type of articles.
send torn articles to the seamstress for repair.
maintain proper records of discards and determine the percentage of discards.
bre
Uniform Room Attendant
A uniform room attendant reports to the uniform room supervisor. He/she is in actual
contact with the staff for the issue of uniforms.
Duties and responsibilities A uniform room attendant is expected to
issue clean uniforms while receiving soiled ones.
• send soiled uniforms for laundering.