CrowdStrike Customers Flee to Competitors

I am not too surprised that CrowdStrike customers are quiet-quitting and looking at other options like Palo Alto Networks. CrowdStrike refuses to acknowledge the root cause of their recent massive outage and aren't planning on fixing it. 

CrowdStrike instead plans on boosting the error handling controls that reside on their clients machines instead of thoroughly testing all code and instructions before they push to customers. 

The golden rule is to test everything before deploying to customers! Instead, they want their agent installed on customer's devices to handle errors and notify CrowdStrike of any issues.

That essentially keeps a flawed model of using customers environments as their test network. Not a good practice and one that caused millions of Windows systems to experience the Blue Screen of Death, resulting in major disruptions to the transportation, banking, and healthcare industries. The lawsuits have begun and although CrowdStrike is trying to find a way out, they aren't willing to address the core problem.

This will ultimately cost them a lot of customers!