I am not too surprised that CrowdStrike customers are quiet-quitting and looking at other options. CrowdStrike refuses to acknowledge the root cause of their recent massive outage and aren't planning on fixing it.

Instead, they plan on boosting the error handling controls that reside on their clients machines, but not thoroughly testing all code and instructions before they push to customers.

That keeps a flawed model of using customers environments as their test network. Not a good practice.